Customer appreciation programme

Periodic maintenance

Each month Innocom takes three customers through a full maintenance pass: system check, data backup, product updates and answers to any operating questions.

A thank-you from Innocom

Innocom sincerely thanks every customer who has used our services and solutions. To better meet your expectations — and to honour our commitment to stand by and support our products for life — we are pleased to offer the "Periodic maintenance" programme. We wish you health and prosperity.

What the maintenance covers

System check and data backup

A full review of the running system plus a backup of your data.

Latest improvements

We roll out the newest improvements to your software and systems.

New capability suggestions

We propose new capabilities for your product so you can choose what to add.

Operating Q&A

We answer any questions that have come up while running the system.

Eligibility and how to register

1. Who is eligible

Any customer already using one of the following Innocom packages: • Website design • CRM software • Traceability software

2. Frequency

Three customers per month. Innocom accepts registrations from customers who need it, or selects from our customer list in chronological order.

3. How to register

Option 1 — Email [email protected] with: • Customer / company name • Which product needs maintenance • Any additional requests • Contact details (name, phone, email) Option 2 — Call the hotline: 0949 0888 95 Thank you. The Innocom team

Monthly schedule

1

Days 15–20

We take registrations, or pick from our customer list in chronological order.

2

Days 20–25

We inspect the product and book an appointment with you.

3

Days 25–30

We perform the maintenance and hand the system back.

Register for periodic maintenance

Email [email protected] or call 0949 0888 95 to take one of this month's slots.

Contact Now
Innocom Logo

Công ty TNHH Công Nghệ và Tư vấn doanh nghiệp INNOCOM
MST VN: 0106437939 - DUNS: 555783846

Văn phòng Việt Nam

VTC Online Building (10th & 17th Floors)18 Tam Trinh – Tuong Mai Ward – Hanoi City
Jamona Heights Building (3rd floor)210 Bui Van Ba - Tan Thuan Ward - Ho Chi Minh City

Văn phòng Malaysia

Menara AIA Sentral (3rd Floor)No. 30, Jln Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia

Thông tin hỗ trợ

Support:1900.068.895
Vietnam:0964.738.895

Ứng dụng My Innocom

Google PlayApp Store
Innocom Logo

Công ty TNHH Công Nghệ và Tư vấn doanh nghiệp INNOCOM
MST VN: 0106437939 - DUNS: 555783846

Văn phòng Việt Nam

VTC Online Building (10th & 17th Floors)18 Tam Trinh – Tuong Mai Ward – Hanoi City
Jamona Heights Building (3rd floor)210 Bui Van Ba - Tan Thuan Ward - Ho Chi Minh City

Văn phòng Malaysia

Menara AIA Sentral (3rd Floor)No. 30, Jln Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia

Thông tin hỗ trợ

Support:1900.068.895
Vietnam:0964.738.895

Ứng dụng My Innocom

Google PlayApp Store
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