VOIP Call Center
Smart Call Center Solution for Enterprises
Modern IP/VOIP call center helping businesses save costs, improve customer service quality and manage telesales teams effectively.
Free ConsultationCall cost reduction
Line uptime
Connection time
Technical support
CALL CENTER FEATURES
Full-featured VOIP call center system for businesses of all sizes
Multi-Channel Call Center
Integrate voice calls, video calls, chat and email on a single platform.
Smart Call Routing
Automatically route calls to the right department/agent based on skills and customer history.
Recording & Monitoring
Record 100% of calls, real-time monitoring and service quality evaluation.
Multi-Platform Softphone
Make and receive calls via computer, mobile or IP phone – flexible everywhere.
Detailed Reports
Call statistics, wait times, answer rates and agent performance in real-time.
Custom IVR
Set up multi-level auto voice menu (IVR) with professional greetings and hold music.
SERVICE PACKAGES
Professional Plan
- Up to 20 extensions
- Recording & Live monitoring
- Multi-level IVR
- Advanced reports
- CRM integration
- 24/7 support
Enterprise Plan
- Unlimited extensions
- All Pro features
- Integration API
- Multi-site
- SLA commitment
- Dedicated account manager
Upgrade your call center system!
Contact Innocom for VOIP call center solutions suitable for your business scale.
Call Now: 1900.068.895