Real estate CRM software
Stop losing leads: capture from every channel, distribute to agents by rule, and measure each agent's close rate.
What real estate CRM solves
A launch campaign can produce thousands of leads in days, most of them lost to manual hand-offs over chat and spreadsheets. Innocom deploys CRM on Vtiger and ABMS: leads from landing pages, Facebook, the call centre and Zalo flow straight in, get auto-assigned, trigger follow-up reminders and roll up into a per-project funnel report — the same model we built for VPBank, BIDV MetLife and Goldmark.
Common agency problems
Leads fall between channels
A buyer leaves a number on Facebook, calls the hotline, then messages Zalo — three places, three people, nobody knows who followed up.
Agents fight over leads
Without assignment rules, two agents call the same prospect and the brand looks disorganised.
The funnel is a black box
You know total leads and closed deals but not whether they drop at the viewing or the deposit stage.
Stale inventory
Agents pitch units that are already reserved because the spreadsheet lags behind.
Core features
Omnichannel lead capture
Landing pages, website forms, Facebook Lead Ads, the call centre and Zalo feed one queue.
Per-project funnel report
Step-by-step conversion: contacted → viewing → deposit → contract, by project and by agent.
Follow-up reminders
The system schedules call-backs and post-viewing messages so prospects never go cold.
Automatic lead routing
Round-robin, by project or by performance — with an SLA that reclaims untouched leads.
Field app for agents
Agents check inventory and log meeting outcomes from their phone on site.
Inventory management
Real-time unit status: available, on hold, deposited, sold.
Deployment process
Discovery
We map your sales process, team structure and active advertising channels.
Funnel design
We agree on pipeline stages, routing rules and the reports management needs.
Setup & integration
We build the system, connect landing pages, Facebook, the call centre, Zalo and import inventory.
Training & go-live
We train agents and managers, run a pilot launch, then hand over with warranty.
Frequently asked questions
Stop letting leads go cold
Book a live demo and watch your own pipeline run inside the CRM.
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