Solution for chain stores
Retail turns profitable at chain scale — but every new outlet makes oversight harder. Technology is the only way an owner can be present at every store at once.
Why chains are hard to manage
Retail experience shows that one or two standalone shops rarely produce good financials: upfront investment is high while operating experience is still thin. Growing into a chain is effectively the only path. But more outlets create a new problem — stores are geographically apart and the owner cannot be everywhere to supervise daily work. Innocom deploys chain management on ABMS and Vtiger CRM so every store shares one source of data while the owner sees the whole picture from a phone.
The chain owner's problems
No daily oversight
Outlets are far apart and the owner cannot be at each one to check the day's work.
Finance kept in ledgers
Tracking each store's and the whole chain's cash on paper either eats time or loses control entirely.
Stock imbalance between stores
One store runs out while another sits on the same stock, and nobody transfers in time.
Inconsistent customer experience
Promotions, prices and service differ per outlet, diluting the brand you built.
What Innocom provides
Multi-store sales management
Every store sells on the same system with data flowing to head office in real time.
Stock & inter-store transfers
See stock per outlet, raise transfer orders and get alerts before a line runs out.
Finance per store
Revenue, cost and receivables per outlet and for the chain, replacing paper ledgers.
Consolidated owner reporting
Compare outlets on revenue, new customers and repeat rate — readable from a phone.
One customer base chain-wide
Membership, points and purchase history valid at every outlet, with care over Zalo OA.
Role-based permissions
Store managers see their outlet, area managers their region, the owner everything.
Deployment process
Survey the chain
Record outlet count, permission structure, purchasing flow and existing software.
Standardise the process
Agree one selling, receiving and promotion process to apply across all stores.
Roll out in waves
Pilot a few stores, tune, then scale to the rest — keeping risk contained.
Train & hand over
Train managers and staff at each site, then hand over with warranty and 24/7 support.
Frequently asked questions
Run the whole chain from one screen
Book a survey and we will propose a rollout model matched to your outlet count and expansion pace.
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