Solution for small, fashion and coffee shops
Start light: a website that actually sells, a chat channel that answers on its own, and one place to keep your regulars — no heavy system required.
What a small shop should invest in first
Small shop owners get pitched systems built for thirty-outlet chains — expensive and mostly unused. Three simple things come first: customers can find you online, message you instantly, and you remember who bought what. Innocom packages exactly those three for small, fashion and coffee shops; when the second and third store open, you upgrade to the chain solution without starting over.
Common problems
Only walk-in customers
With no website and no search presence, revenue depends entirely on the shopfront location.
Messages pile up unanswered
At busy hours nobody answers "how much?" and "still in stock?" — the buyer moves on.
Regulars are forgotten
Without a record of who bought what, there is nothing to bring them back but luck.
Unclear which items earn
Selling and restocking on instinct, with no clear picture of where the margin went.
What the package includes
A selling website
A mobile-first site with quick product posting, a Zalo chat button and directions to the shop.
Search & map presence
Baseline optimisation so nearby customers find the shop on Google and Google Maps.
Auto-reply chatbot
A Zalo bot answers price, stock and opening-hours questions 24/7 and hands over to a human when needed.
Basic sales & stock
Record orders, deduct stock and print a receipt at the counter from a tablet or phone.
Regular customer list
Keep phone numbers, purchase history and preferences, and send a Zalo offer when someone drifts away.
Simple sales reporting
Daily revenue, best-sellers and slow movers — enough to decide what to restock.
How it rolls out
Talk it through
A short conversation about your products, customers and budget to pick what matters first.
Build the site & chat
Build the site from a template that fits your trade, load sample products and set up the Zalo bot.
Set up the counter
Install the sales module and load the product catalogue and opening stock.
Train & hand over
One training session for owner and staff, then handover with 24/7 technical support.
Frequently asked questions
Start with what matters most
Tell us what you sell and we will propose a starter package that fits the budget.
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