Solution for distribution businesses
Dealer orders, multi-warehouse stock and long receivables — managed in one system instead of waiting for reps to bring paper orders back.
The distributor's problem
A distributor lives on cycle speed: stock in, reps take orders in the field, delivery, collection, reorder. One slow link — paper orders arriving late, stock that does not match, a dealer past their credit limit — and the whole cycle stalls. Innocom builds on ABMS and Vtiger CRM: reps enter orders on a phone at the point of sale, stock deducts in real time and every dealer's balance updates continuously.
Common problems
Paper orders arrive late
Reps work the market all day and key orders in at night — by then the stock may be gone or promised elsewhere.
Stock records do not match reality
Several warehouses and delivery vans, yet the numbers only settle at the periodic count.
Dealers exceed credit limits
Goods still ship to overdue dealers because the rep cannot see the balance when taking the order.
Tangled pricing and discounts
Each dealer tier has its own price and discount; getting it wrong costs either margin or the customer.
What Innocom provides
Order taking in the field
Reps raise orders on a phone at the dealer's counter; the system checks stock and credit before confirming.
Multi-warehouse & delivery
Track stock by warehouse and by delivery vehicle, with proof of delivery captured on completion.
Dealer hierarchy management
Group dealers by tier and territory with a dedicated price list per group.
Receivables & credit limits
Balances update continuously with alerts when a dealer hits their limit or falls overdue.
Sales reporting by territory
Revenue by territory, rep, product group and dealer, refreshed daily.
Field team oversight
Track visit routes, outlets covered and the outcome of each call.
Deployment process
Discovery
Record the product catalogue, dealer structure, pricing policy and current delivery flow.
Encode the policies
Configure tiered price lists, discounts, credit limits and order approval rules.
Roll out to warehouse & field
Take an opening stock count, install the app for reps and pilot one sales route.
Train & hand over
Train reps, warehouse staff and credit control, then hand over with warranty and 24/7 support.
Frequently asked questions
Shorten the order cycle
Book a survey and we will propose a model matched to your dealer network and warehouse footprint.
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