Solution for language centres
From an admissions enquiry to class placement, attendance, tuition collection and progress reports for parents — one system instead of three chat groups and a spreadsheet.
What a language centre must manage
Language learning is a staple need across ages — children, students and working adults alike — so every centre must keep a steady flow of enrolments. But enrolment is only the start: retaining students through the course and winning re-enrolment is what actually drives revenue. Innocom deploys on ABMS and Vtiger CRM, connecting admissions, classes, tuition and the parent communication channel so no student is lost to a forgotten follow-up.
Common problems
Enquiries slip away
Parents ask on Facebook or Zalo then go quiet, with nobody tracking the right moment to call back.
Manual scheduling
Classes are laid out in a spreadsheet; clashes over teachers or rooms only surface late.
Tuition tracking is messy
Instalments, deferrals and class transfers make month-end reconciliation slow.
Parents lack visibility
With no regular progress channel, a parent only learns about missed classes at course end.
What Innocom provides
Admissions management
Enquiries from the website, Facebook and Zalo land in one queue, assigned to advisers with call-back reminders.
Class & teacher scheduling
Manage classes, rooms and each teacher's timetable, with alerts on room or time clashes.
Attendance & progress
Per-session attendance plus test scores and teacher comments held per student.
Parent updates on Zalo
Automatic class reminders, absence alerts and periodic progress reports sent to parents.
Tuition & receivables
Track instalments, deferrals, transfers and refunds, with automatic due-date reminders.
Operating reports
Enrolment conversion, retention, re-enrolment rate and revenue by course and by branch.
Deployment process
Discovery
Map the curriculum, class structure, tuition policy and the admissions consulting flow.
System design
Configure courses, class templates, fee schedules and the parent communication journeys.
Setup & migration
Build the system, connect the website and Zalo OA, import current students and live classes.
Training & go-live
Train advisers, academic staff and finance; run one course cycle in parallel, then hand over.
Frequently asked questions
Retain students with process, not memory
Book a live demo to follow the flow from enquiry to the progress report a parent receives.
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