Outsourced telesales
A calling team trained on your script, running on Innocom's cloud call centre and CRM — every call recorded, conversions reported daily.
When to outsource telesales
Building an in-house telesales team costs three things: hiring, standing up a call centre, and writing a script good enough that the prospect stays on the line. Innocom covers all three — trained callers working on our cloud call centre and CRM to a script agreed with you. Every call is recorded and every interested lead lands in the CRM for your own sales team to pick up.
Common problems
Hiring and retention are hard
Telesales has the highest churn of any seat — people leave right after you finish training them.
Call performance is invisible
Personal phones mean no recordings, no pickup rate and no idea how many calls each person makes.
Interested leads go cold
A prospect says "let me think" and nobody follows up — the note lives in a caller's notebook.
What the service includes
A trained calling team
Experienced telesales staff, re-trained on your product and script before the campaign starts.
Target list handling
We work from your list or advise on data sources by industry, region and company size.
Script & objection handling
We build the opener plus branches for "not interested", "wrong contact" and "call me later".
Daily conversion reporting
Calls made, pickup rate, interested leads and cost per lead, updated every day.
Cloud call centre & recordings
Runs on Innocom's call centre: every call recorded and replayable for quality control.
Leads handed over via CRM
Interested prospects appear in the CRM with notes and the recording attached — your sales team picks up without re-keying.
How a campaign runs
Agree the goal
Define the product, the target segment and what counts as a qualified lead.
Script & training
Write and approve the script, train the team, then run a few dozen calls to tune it.
Run the campaign
The team works a daily quota; every call is recorded and its outcome logged in the CRM.
Handover & optimise
Leads handed over daily, with a weekly review to adjust script and list for the next cycle.
Frequently asked questions
Start with a pilot campaign
Tell us your product and target segment and we will propose a script and team size that fit.
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