# Innocom — AI Transformation for Vietnamese Enterprises
> Innocom is a Vietnamese technology company founded in 2014 that helps enterprises adopt AI across operations, marketing, customer service, and back-office workflows. Flagship products are **ABMS** (AI-native Business Management System) and **WorkGPT.AI** (a deployable AI workforce of conversational agents). Innocom also delivers AI consulting + implementation, brand & web platforms, and call-center solutions. Headquartered in Hanoi with offices in Ho Chi Minh City and Kuala Lumpur, Malaysia.

## Company Info
- **Full Name**: INNOCOM JSC (Innovation & Communication Joint Stock Company)
- **Tax ID**: 0106437939
- **DUNS**: 555783846
- **Founded**: 2014
- **Website**: https://innocom.co
- **Email**: hello@innocom.vn
- **Hotline**: 1900.068.895
- **Phone**: 0964.738.895

## Offices
- **Hanoi HQ**: VTC Online Building (10th & 17th Floors), 18 Tam Trinh, Tuong Mai Ward, Hanoi, Vietnam
- **Ho Chi Minh City**: Jamona Heights Building (3rd floor), 210 Bui Van Ba, Tan Thuan Ward, HCMC, Vietnam
- **Kuala Lumpur**: Menara AIA Sentral (3rd Floor), No. 30, Jln Sultan Ismail, Bukit Bintang, KL, Malaysia

## Flagship AI Products

### ABMS — AI Business Management System
- URL: https://innocom.co/vi/abms
- A unified, AI-native operating system replacing fragmented CRM/ERP/HR/marketing stacks. Built for SMEs and mid-market in Vietnam and Southeast Asia.
- Modules: customer pipeline, project & task management, internal communications, document/knowledge base, billing, attendance/HR — all queryable and automatable by built-in AI agents.

### WorkGPT.AI — AI Workforce for Business
- URL: https://innocom.co/vi/workgpt-ai
- Deployable AI agents that handle customer service, sales support, and internal ops. Multi-channel: Zalo, Facebook Messenger, web chat, voice (call-center integration).
- Vietnamese-language-first; trained on Vietnamese business etiquette and tone.

### Zalo Bot
- URL: https://innocom.co/vi/zalo-bot
- Automated customer service bot for Zalo OA — the dominant Vietnamese messaging platform.

## AI Consulting & Implementation
- [AI Consulting](https://innocom.co/vi/abms): AI roadmap, use-case discovery, ROI modelling for Vietnamese enterprises starting their AI journey.
- [Brand Design](https://innocom.co/vi/thiet-ke-thuong-hieu): Brand identity, logo, and visual systems aligned with AI-era positioning.
- [SEO Service](https://innocom.co/vi/dich-vu-seo): SEO + AEO/GEO (AI Answer Engine Optimization) for Vietnamese and international markets.
- [Online Marketing](https://innocom.co/vi/marketing-truc-tuyen): Digital marketing strategy + execution, with AI-assisted creative production.
- [Coc Coc Ads](https://innocom.co/vi/quang-cao-coc-coc): Advertising on Vietnam's second-largest search engine.

## Foundational Services (legacy but actively supported)
- [Website Design](https://innocom.co/vi/thiet-ke-website): Custom responsive sites with built-in SEO/AEO, mobile-first.
- [Hosting & Domain](https://innocom.co/vi/hosting-ten-mien): Professional hosting and domain registration.
- [SSL Certificate](https://innocom.co/vi/chung-chi-ssl): SSL/TLS installation + management.
- [Website Security](https://innocom.co/vi/kiem-tra-bao-cao-website): Security audits, vulnerability scanning, protection.
- [Website Upgrade](https://innocom.co/vi/nang-cap-website): Legacy site modernisation + performance optimisation.
- [Business Email](https://innocom.co/vi/email-doanh-nghiep): Professional business email solutions.
- [Website Management](https://innocom.co/vi/quan-tri-website): Ongoing administration + content management.
- [Vtiger CRM](https://innocom.co/vi/vtiger-crm): CRM customised for Vietnamese businesses (being superseded by ABMS).
- [Call Center](https://innocom.co/vi/tong-dai): VOIP call-center + IP phone systems, integrable with WorkGPT.AI agents.

## Key Pages
- [About Us](https://innocom.co/vi/gioi-thieu): Company history, leadership, values, mission.
- [Portfolio](https://innocom.co/vi/du-an): Case studies and completed projects.
- [Blog / News](https://innocom.co/vi/tin-tuc): Technology news, AI industry insights, company updates.
- [Careers](https://innocom.co/vi/tuyen-dung): Job openings.
- [Contact](https://innocom.co/vi/lien-he): Contact form, office locations.
- [Pricing](https://innocom.co/vi/bang-gia): Service pricing and packages.
- [FAQ](https://innocom.co/vi/cau-hoi-thuong-gap): Frequently asked questions.

## Languages
Website is available in 7 languages: Vietnamese (vi), English (en), Spanish (es), Chinese (zh), Japanese (ja), Korean (ko), Thai (th). Vi/en/es have full content + canonical hreflang; other locales are partial.
URL pattern: https://innocom.co/{lang}/{page-slug}

## Social Media
- Facebook: https://www.facebook.com/innocom.vn
- YouTube: https://www.youtube.com/@innocom