NEWS & ARTICLES

Should SMEs build or buy an AI chatbot to support customers?

[EVENT] INTERNATIONAL WOMEN'S DAY 8/3 – HONORING AND APPRECIATING WOMEN

March 8 is a special occasion for INNOCOM to express gratitude and honor the wonderful women in life. Women in this world are not only beautiful and gentle but also extremely strong and resilient, bringing invaluable achievements to the world.

New AI report: The major gap between capabilities and real-world adoption

CASE STUDY VPBANK – DEPLOYING VTIGER CRM FOR CUSTOMER CARE: CLASSIFICATION, ASSIGNMENT, EMAIL FLOW & TICKET CREATION

Learn how VPBank leveraged Vtiger CRM to transform their customer care operations – from manual email handling to automated ticket classification, smart assignment, and streamlined inbound mail workflows that reduced response time by 60%.

SPRING LAUNCH COMBO: BUY ZALOTEAM, GET ZALOBOT

INNOCOM contributes insights at the scientific seminar of the Ho Chi Minh National Academy of Politics